Episode 23: Putting Humans at the Heart of Technology with Fraser Dunk

In Episode 23 of the Daemon Drumbeat podcast, Kyle and VT sit down with Fraser Dunk, CEO and Founder of Jurni, to explore what it takes to turn a real-world problem into a thriving business and why keeping humans at the centre of every decision still matters most.

After more than 15 years in the corporate world, Fraser took a leap of faith. Leaving behind the familiar to travel and reflect, he recognised a gap that technology alone couldn’t fill, a problem he’d personally faced and was determined to solve. That spark became Jurni, a service agency that uses technology not as its foundation, but as an embodiment of doing things more efficiently.

The conversation dives deep into the balance between technology and humanity: how Jurni consistently refocuses by engaging with customers, why insight-driven decisions are the key to meaningful innovation, and how AI only creates value when paired with genuine human understanding.

For anyone curious about how to build a business grounded in empathy, guided by customer insight, and amplified by technology, this episode offers an honest and inspiring perspective.

Listen to the episode here or on any major podcast provider.