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title: "Client Story | Optimising Atlassian Cloud: Best Practice Review & Expert Training | Daemon"
description: A long established high street health food retailer with hundreds of stores and employees faced intricate and complex challenges for both its business and IT.  A major focus was the promotions strategy and mechanics, which had grown organically into a difficult to manage state of affairs.  It was not clear what the effect of each promotion was on the company’s bottom line.
image: https://www.dae.mn/hubfs/DAEMON_OPEN_GRAPH_PROTOCOL_KV_1200x627px_DAEMON_OPEN_GRAPH_PROTOCOL_KV_1200x627px.jpg
---

# Optimising Atlassian Cloud: Best Practice Review & Expert Training

Arabesque is a global financial technology company offering sustainable investment, advisory, and data services, leveraging cutting-edge AI and ESG capabilities.

The Challenge  
Arabesque initially implemented Atlassian Cloud products - Confluence, Jira Software and Jira Service Management internally but soon encountered issues with configuration and usability. They needed expert guidance to ensure their setup aligned with best practices and maximised efficiency. Additionally, their teams required structured training to fully leverage the power of Atlassian tools, both for day-to-day use and system administration.

Our Approach  
As trusted Atlassian experts, we conducted a comprehensive best-practice health check of Arabesque’s Confluence and Jira Software instances. This involved an in-depth review of system configurations, custom workflows, space and project structures and administrative settings. Our assessment identified key areas for improvement and provided actionable recommendations to optimise performance, usability and maintainability.

To empower their teams, we delivered tailored, hands-on training for both end users and system administrators. These interactive sessions were designed to address real-world use cases, equipping participants with the skills needed to manage and optimise their Atlassian tools effectively.

The Outcome  
By implementing our recommendations, Arabesque transformed its Atlassian Cloud environment into a highly efficient, streamlined system that aligned with best practices. Their teams gained greater confidence and capability, reducing inefficiencies, improving collaboration and ensuring long-term success with Atlassian products. With a fully optimised setup and well-trained staff, Arabesque now benefits from enhanced productivity, reduced friction in workflows and scalable Atlassian solutions tailored to their evolving needs.

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